Next Gen Learning UK · for the headteacher, DPO and safeguarding lead
Written so a busy DPO can file it in ten minutes. Every statement describes the live product. Full policies: nextgenlearninguk.com/privacy-policy · /safeguarding · /terms
1. Who we are and what this is
| Controller | Next Gen Learning UK Ltd · Company No. 17340185 · ICO Reg. ZC198966 · 32 Salisbury Street, London NW8 8QE |
| Service | Parent-paid home practice for Years 3–6: Verbal & Non-Verbal Reasoning, KS2 English and Maths, GL/CEM mock exams. Used at home, on the parent's device. |
| School's role | None. The school is not a controller or processor. No pupil data passes to or from the school. The school only signposts; families contract with us directly. |
2. Accounts and identity
| Who holds the account | The parent or carer. The parent registers with their own email; the child never needs an email address or password of their own. |
| Child identity | Children choose a game handle (e.g. StarComet42). Real names, photos, school name and date of birth are never requested. Year group only. |
| Parent controls | PIN-protected parent area; daily game-time limit (30/60/120 min — never applied to lessons or mocks); delete the child profile at any time. |
3. What data we process and why
| Parent | Email, name, payment via Stripe (we never see card numbers). Lawful basis: contract. |
| Child | Game handle, year group, answers, scores, time on task, streaks and rewards. Lawful basis: parental consent + contract with the parent (UK GDPR Art. 6(1)(b), Art. 8). |
| Not collected | No location, no contacts, no camera/microphone, no behavioural advertising identifiers, no data from the school. |
4. AI — exactly what the model sees
| Purpose | Builds and adjusts each child's learning plan (which module next) and generates practice questions and explanations. |
| Data sent to the model | Anonymous performance data only: year group, module scores, right/wrong patterns. Never the child's handle, the parent's name or email, or any free text a child types about themselves. |
| Contact with children | No child-to-child messaging, no public profiles, no human contact from us with any child. An in-lesson AI helper answers questions about the lesson content only. |
5. Hosting, sharing, retention
| Hosting | UK/EU-hosted managed cloud platform; encrypted in transit (TLS) and at rest. Sub-processors: hosting provider, Stripe (payments), AI model providers (anonymous performance data only). |
| Sharing | We never sell, rent or share data with advertisers. Ad-free. Aggregated, anonymous statistics only (e.g. 'Year 5 average in module 7'). |
| Retention & deletion | Kept while the account is active. On cancellation or request, the child profile and all learning data are deleted within 30 days. Parents can delete a child profile themselves at any time. |
6. Children's code and safeguarding
| Age Appropriate Design Code | High-privacy defaults, no nudges to share data, no profiling for marketing, transparent language for parents. Data minimisation throughout. |
| Safeguarding lead | Designated Safeguarding Lead, Next Gen Learning UK Ltd · hello@nextgenlearninguk.com. Any concern is acknowledged within 1 working day. Contact with families is by parent email only. |
| Your rights | Access, rectification, erasure and portability requests: hello@nextgenlearninguk.com. Complaints: ico.org.uk. |
Questions, or a full DPIA walk-through: hello@nextgenlearninguk.com
Next Gen Learning UK Ltd · Company No. 17340185 · ICO Registration ZC198966 · 32 Salisbury Street, London NW8 8QE · nextgenlearninguk.com
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